How do I buy app installs on 9xen?
Create a free account, add your Android or iOS app once, top up your balance by card, PayPal or crypto, then launch an order picking the service, country and quantity. Everything happens in your dashboard, no waiting on a salesperson.
Do you offer a bonus for new customers?
Yes, new accounts receive a discount on their very first top-up, automatically applied at checkout.
Is there a minimum order size?
There is a minimum top-up amount of $20, but above that you can order as few or as many installs, ratings or reviews as you like.
Are the installs from real people?
Yes. Every install, rating and review on 9xen is delivered by a real person using a genuine Android or iOS device, never bots, scripts or emulators.
What does one app review include?
One review also includes one 5-star rating and one genuine install, since a review cannot exist in the store without those first.
Will people uninstall my app afterwards?
Some users will uninstall after a few days, which is completely normal and does not undo the ranking benefit already recorded by the store.
What happens if a rating or review disappears?
If a rating or review is removed within a month of delivery, we re-deliver a replacement at no extra cost.
How are keyword installs different from regular installs?
A keyword install is recorded as coming from a store search on your chosen keyword, which is a far stronger ranking signal for that specific term than a generic install.
How many installs do I need to rank for a keyword?
It depends entirely on how competitive that keyword currently is. Use the keyword suggestion tool in your dashboard, or ask our support team for an estimate before ordering.
Is it safe to purchase app installs?
Delivery speed is always capped to resemble natural usage, and we have never had a customer app removed from a store because of our services.
Could a competitor get my app reported for using this service?
No. There is no public trace linking an install, rating or review back to a provider, your app simply appears to be performing better.
What payment methods do you accept?
We accept credit cards, PayPal and cryptocurrency, with balance credited to your account instantly in most cases.
Do unused credits expire?
No, any balance left in your account stays there until you use it.
How do I reach support?
Use the contact page or email us directly, our team replies within a few hours during business hours and always within 24 hours otherwise.